John has over 40 years’ experience developing and managing documentation, training, and localization efforts for telecommunications, capital equipment, risk management/disaster recovery and medical device industries. He has focused on providing bottom-line improvements through creating processes/procedures that support business goals. He has extensive Project and Change Management experience, and has built and managed teams of up to 65 managers and individual contributors at several Fortune 500 companies. John is an Editor and Technical Writer for CSA.
Experience
- Director of Documentation and Localization, Interwoven
- Documentation/Training Director, 3Com
- Manager, Training and Documentation, Abbott Laboratories
- U.S. Army Veteran