Lynn is an experienced content leader in technical documentation, program management, and content strategy with over 20 years of experience in various high-tech industries. She led several multi-million-dollar projects and global business initiatives for Fortune 100 companies. She has excellent interpersonal, planning, analytical, and leadership skills. Her previous projects include creating user documentation, training sites, process improvement workflows, communication plans, technical specifications, and strategic business plans. Lynn is an Editor and Technical Writer for CSA.
Experience
- Amazon Web Services – Manager of Technical Program and Product Management for AWS Technical Communication and Engineering
- Cisco Systems – 10 years of leadership roles in Business Development, Global Strategy, Proposals, Demos, and Technical Communication
- 15 years of technical documentation experience in software, telecommunications, healthcare, and financial industries
Qualifications and Certifications
- Prosci Change Management certification
